Terms of Business | Forza Finance

The following information is important and should be read by consumers considering buying certain financial products. It explains the service you are being offered and how you will pay for it.

Products on offer

Forza Finance Limited act as an independent broker working with a diverse panel of lenders to provide you access to a range of competitive products. A list of all the lenders we deal with is available on request. There are other lenders in the market that we do not deal with and the panel is subject to change.

Services we provide

We will ask you a number of questions in order to select suitable products for your consideration and provide you with details. You will then be able to make your own choice on how you wish to proceed. We will not provide any advice or recommendations.

What will you pay us for our services?

No fee is payable by you to Forza Finance Limited for our services. We will be paid a commission from the lender for deals that are written. If your details were given to us by an introducer, they may also be paid a percentage of the commission received from the lender.

A documentation fee will be payable to Forza Finance Limited when you agree to take a product, documents are issued, but you decide not to proceed with the service.

On request, or before entering into a contract, you will receive Pre-Contract Credit Information for products regulated by the FCA. This will tell you about any other fees relating to any particular product.

Regulated by The Financial Conduct Authority (FCA)

Forza Finance Limited, Westway, Chelmsford, Essex, CM1 3BH is authorised and regulated by The Financial Conduct Authority (FCA). Our FCA Authorisation Number is 743977.

Our Permitted business is:

  • Consumer credit business
  • Credit broking
  • Debt-Adjusting with no debt management activity
  • Debt-Counselling with no debt management activity

This can be checked on the Financial Services Register by visiting the FCA’s website under https://register.fca.org.uk/ShPo_FirmDetailsPage?id=001b000003LI3JMAA1 or by contacting the FCA on 0800 111 6768.

What should you do if you have a complaint?

We aim to treat you fairly and responsibly. We carefully consider the products we offer with you, our customers in mind and ensure the information we provide is clear and understandable and that you are not misled. Our complaints handling process is fair and accessible and if we’ve made a mistake, we will aim to resolve the matter.

To register a complaint, please contact us in writing to Forza Finance Ltd, Customer Service, Westway, Chelmsford, Essex, CM1 3BH, or call us on 01245 245678.

If we are unable to agree on a settlement, you may be entitled to refer it to the Financial Ombudsman Service.

Call us: 01245 950640